Frequently asked questions.

What does Ospirion actually do?

  • We build and manage follow-up systems that turn more leads into paying clients. That means fixing the cracks between when someone reaches out and when (or if) they show up. We identify where potential customers are falling through, then build systems that automatically follow up, schedule, and confirm—without being annoying or robotic.

So you're a marketing agency?

  • No. We’re focused on what happens after the lead comes in, not before. If someone contacts you and doesn’t hear back fast, or gets confused, or never books—that’s where we come in. We don’t touch your ads or your SEO. We make sure the money you’re already spending isn’t going to waste.

What kinds of businesses do you work with?

  • We work with service-based businesses that live and die by conversion: dentists, law firms, contractors, physical therapists, real estate pros, and more. If you get inbound leads but not enough of them show up or buy, that’s the signal.

What exactly are you setting up?

  • We usually start with a full conversion audit, then build out:

  • Smart follow-up messages (via text/email)

  • Lead tracking dashboards

  • Calendar integrations + reminders

  • No-show sequences

  • Conditional automation based on behavior (like “rebook” texts after no-shows or double-confirmations before appointments)

  • We’re constantly refining, based on what’s actually converting—not just what looks good.

What makes you qualified to do this?

  • My background is in psychology and law. I understand how people make decisions—and how to remove the friction that makes them hesitate. I also know how to map out systems clearly and fix what’s slowing a business down. That’s the combo I bring to this work: understanding people, building tight processes.

How do you know this actually works?

  • Because every lead that goes cold is a missed opportunity—and we've seen how fast conversion jumps when follow-up is consistent, timely, and well-structured. We track the numbers, test the systems, and tune everything based on what gets results. There’s no guesswork here.

Isn’t this stuff already handled by our CRM?

  • Possibly. But most CRMs are either unused, misused, or too bloated to actually help. We don’t sell software. We make what you’ve already got actually work—or we replace it with something simpler. We build around your workflow, not force you into ours.

Can’t we just set this up ourselves?

  • Sure, technically. But most business owners don’t have the time to experiment with 20 tools or write lead flows that feel natural and convert. We’ve already done the trial and error. You’re not paying for buttons—you’re paying for confidence and results.

Will the messages feel generic or robotic?

  • No. Everything we write is grounded in real human behavior. The tone is warm, clear, and direct—never spammy. The point is to increase trust, not sound like a bot.

Do you actually handle the texting and calling?

  • We build the systems. The outreach can be fully automated (with your voice, if you want) or we can build in manual options for your team. Either way, you’ll know exactly where each lead stands.

What if we already use a call service?

  • That’s fine. We build around whatever you’ve got. But most call services stop at answering the phone. We make sure the rest of the client journey—reminders, no-shows, rebooking, scheduling—is just as tight.

How much does this cost?

  • Audit: $97

  • Buildouts: $1,000–$3,000 flat fee

  • Ongoing support (optional): starts at $350/month

No surprise fees. No contracts you’re locked into. Just value.

Why would I keep paying after the build is done?

  • Because things change. Tech breaks. Your business grows. Messaging needs to stay fresh. Clients shift their behavior. If you want your system to keep converting, it needs maintenance. That’s what our support plans are for.

How fast can we start?

  • You can book your audit today. The whole process—from audit to working system—usually takes 2–3 weeks.